This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit and place an order on our website.
1. Information We Collect
Personal Data: name, email address, billing/shipping address, telephone number, payment information (handled by our payment processor), IP address, device information.
Usage Data: time and date of access, pages viewed, referring website, browser type, and other analytics data.
2. How We Use Your Information
We use your information for purposes including:
To process and fulfil your order.
To communicate with you (order confirmations, shipping updates, customer support).
To improve our website, products and services.
To send you marketing communications (with your consent) about our offers, new products, events.
3. Disclosure of Your Information
We may share your information:
With service providers (payment processors, shipping companies, marketing platforms) who perform services on our behalf.
If required by law or legal process.
In connection with a sale or merger of our business (in which case your data may be transferred to the acquiring entity).
4. Cookies & Tracking Technologies
We may use cookies, web beacons, pixel tags and similar technologies to collect usage data and enhance your experience. You can manage cookies via your browser settings, but disabling some cookies may affect website functionality.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes listed above, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your jurisdiction, you may have rights such as:
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration or disclosure. However, no internet transmission is ever 100% secure — we can’t guarantee absolute security.
8. Children’s Privacy
Our website is not directed at children under the age of 16 (or local legal age). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will delete it.
9. International Transfers
Your personal information may be transferred to, stored, or processed in a country other than your resident country. By using our website, you consent to that transfer.
10. Changes to This Privacy Policy
We may update this policy from time to time. We’ll notify you of significant changes via the website or email. Continued use after changes means you accept the updated policy.
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